I particularly chose to stay in Conrad for 1 night, because the price was unbeatable and I knew that the hotel would treat me good in terms of hotel upgrade due to my Gold HHonors status and special treats for my mum’s birthday. I was right about it.
I booked the cheapest guest room and got upgrade to the Executive Room. I was able to choose the room prior my stay, and I selected a room that has twin bed. However, the check in agent re-assigned the room for me.
I arrived at the hotel around 4:30pm, and the front desk agent escorted me to the executive lounge to check in. The staff at the lounge was really helpful and polite, she asked me if I need anything to drink.
The cocktail hour in the lounge would start at 5pm which was a perfect time for me to try out. To be honest, the lounge was a bit dated and the food was so-so. There isn’t any western dessert available, such as cake or chocolate. I was a bit disappointed. I would rate B- for my overall experience in the lounge.
Cocktail Hour in Executive Lounge
For the room, the room size is big enough for 2 people. There was a welcome fruit plate in the room and 2 elephant dolls on the bed. A complimentary birthday cake was delivered to the room after few minutes I walked inside of the room. It was a really nice touch to receive all these things especially for my mum’s big day.
The bed was comfortable and the view was all right, I could see the next hotel which I would be going to stay the next day. But generally the room is a bit dated which I was expected as I already seen the photos on their web site.
The bathroom was nice with a separate shower and bathtub with all the good bath amenities from Tara Smith. I love their packaging of the products.
For the breakfast, the food selection was really good. They even provided strawberry smoothie during the breakfast time and also the fresh juice station. Everything was really good and I ate a lot in this restaurant.
Again, Hilton brand seldom disappoint me and always provide good service during my trip. I like everything they offer, and it has a very good value in it.